Real Solutions must Seem Simple
Regardless of its underlying complexity, the best technology solutions always appear
outwardly simple and are so unassuming your employees and customers will take to them
without a second thought.
When investing in any software or system designed to manage customer
transactions don't ask, "Does it have enough power?" but "Does it work in the real world?"
Technology must never complicate the service experience for customers.
If an overly intrusive security solution jeopardizes sales by turning off customers it ultimately
jeopardizes your financial security. Is that a real solution?
• Technology, alone, isn't enough
• There are No "Magic" Solutions